Information Sorrento Hotels 4 Star - Best 4 star hotel in Sorrento - Sorrento hotel Spa - Sorrento Accommodation

F.A.Q.

What is included in the room rate?

The room rate includes overnight accommodation and buffet breakfast.

What is included in the half-board rate?

The half-board rate includes overnight accommodation, buffet breakfast and buffet dinner. Drinks are not included. If you like, you can have a three course set à la carte menu served at the table for € 15,00 per person.

Is access to the Spa included in the room rate?

No, unless specifically mentioned in the offer.

See our list of treatments

Do you have an indoor pool that’s easy to access?

We do not have an indoor pool, but there is a jacuzzi pool in our spa. For information consult our wellness centre price list.

Does your hotel welcome pets?

Yes, we are happy to welcome small pets at an additional cost of € 10,00 per night.

What time is check-in?

Check-in is from 2pm. If you arrive earlier we can hold your bags in our luggage room while you relax in the hotel’s public areas.

What time is check out?

Check-out should be completed by 10 am. If you want to have some more time in Sorrento, you can leave your bags with us and continue to use our services. Upon request, and depending on availability, you can have a late check-out up to 3 pm, at a cost of € 50,00.

Is it free to use the outdoor pool? Are sunbeds and towels included in the rate?

Use of the outdoor pool is included in the room rate. You can use the sunbeds and chairs. The towels are available to use for your entire stay, at a cost of € 3,00  according to our “zero-waste” policy. We ask that you do not bring towels from your room to the pool, but you may bring your own personal towels.
 

What services can I access with the room rate?

The only hotel services that need to be booked in advance are the Spa and the Citrus Grove. You can always use the free Wi-Fi. On several floors we offer “zero-waste” areas with refrigerated naturised water dispensers, bottles for which you can request at reception.

Is hotel parking included in the rate?

Our private, covered car park is supervised 24 hours a day and available at a rate of € 20,00 for cars and € 10,00 for motorbikes.

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