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The heart of Conca Park: signora Mariella at your service

With about two hundred rooms and a sizable staff, we can accommodate large numbers of guests. Behind the hotel there breathes a living thing, made up of the people who put body and soul into their work.  

Top of that list is the owner, Mariella Russo, a hotel manager for many years who started running the Conca Park Hotel three years ago. Inheriting the responsibilities of an established hotel with existing routines, Mariella set herself a challenge: mix up the cards on the table and make the game more interesting. Many strategies were implemented and many are still up her sleeve, as she is keen to share new ideas of ​​hospitality. Since her arrival, three floors of the hotel have been renovated to be more modern and practical, particularly bathrooms, services, and the common areas both inside and out.

The staff has also been involved in a revolution in personalizing the experience of the hotel: both on the floors and at reception, you’ll always find a professional, a staff with a broad smile who is keen to help, anticipating the specific needs of each guest. Because every holiday here is unique.

For Mariella, the most demanding challenge is to make each guest feel like they’re at a friend's house, a welcoming and open place to feel at ease at all times. So, every service we offer can be customized according to your wishes. Starting with the kitchen, which is available all day with a wide range of offerings: choose from a variety of snacks, a quick lunch or at your table, a poolside snack, an elegant à la carte dinner or appetizing buffet: all can be catered to your cravings, special occasions and different appetites.

The key word is flexibility, without ever forgetting the quality of ingredients, methods and service. The ingredients you find in your dishes and at the breakfast buffet have been chosen with great care, as you would for the most valued friends. "We gladly share the fruits of our land and the genuine treasures of our citrus grove with our guests, and we love doing so".

To be able to ensure everyone has the perfect holiday, Mariella recently opened up the family property adjacent to the hotel, to the guests: as a way to welcome them even more, offering exclusive spaces. Soon, the citrus grove and common areas will host special events, to give unforgettable moments to those who choose Conca Park for their stay in Sorrento. The Conca Park Hotel is becoming a multifunctional centre, fuelled by an inclusive, multi-layered philosophy: families with children having fun in the pool, couples being pampered in the spa and with candlelit dinners, animal lovers happy to able to stay with their faithful friend in tow.

Many other projects are on the back boiler – and in the minds of Mariella and her son Matteo, himself a strong ideas man – to further personalize and refine the offerings. Some very special upcoming initiatives include: from next season the possibility of an executive floor for those wanting a luxury stay in the centre of Sorrento, and turning the access way to the hotel into a space for exhibitions of art and emerging artists.

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