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Working in a family: the voices of our staff

Our hotel, owned by the Russo family for generations, was designed to feel like home. Both for the guests, who can satisfy here every request, that for the staff. Our cohesive and enthusiastic team is a real family with common values ​​and projects. Values ​​like sincere welcome, projects like the Zero Waste project, which involves the whole hotel and all people working in it.

As in a family it happens not to agree, but the exchange of views is always constructive and aims at providing the best service to our guests.

 

Mariella and Matteo

Mariella Russo is the owner of the Conca Park Hotel, a family hotel where she introduced many innovations we just told about: https://www.concapark.com/en/the-heart-of-conca-park-signora-mariella-at-your-service

A determined and skillful woman, who manages to keep everything under control - from boring office work to direct relationships with customers - and to meet every need in a natural way. A smile to the guests, an ear pricked up to the opinions of her staff, the shoulder of his son Matteo to rely on.

The young Matteo follows with enthusiasm the steps of the Russo family in running the Conca Park. After all, his clear ideas came out at an early age when, barefoot and dirt at only 4, he presented himself as the hotel manager to an important travel agent!  

 

Luigi, Marco and Mario

Our maintenance operators are responsible for ensuring the correct functioning of the services at the Conca Park Hotel. Although their work often takes place behind our eyes, the joy of satisfying guests goes back to them too.

The plumber Luigi is working with us since 1990, growing up with our family, on a personal and professional level. He loves the fact that everyone in the team works hard to ensure a pleasant experience to guests and his best point is patience, in case of problems and unexpected breakdowns. He was born in Meta di Sorrento and cultivates his vegetable garden with passion, just as we take care of the hotel one’s. 

Marco is the electrician who takes care of our systems since 2003. He strongly believes in the Zero Waste values, using the energy-saving practices provided by new technologies. Periodic preventive checks, before the new season opening, are his secret against unpleasant setbacks during your stay. The attention to detail and the relaxed atmosphere in the hotel are the things he loves most here.  

Mario is working as maintenance operator since 2010, but he joined our staff many years ago, in 1997. He feels like being in a big family, where working is pleasant and often fun. He devotes himself to the ideals of Zero Waste, which he has supported in their development, together with the owners of the hotel. His favorite place in Campania is Capri, while creativity is his field of greatest interest.

 

Virginia, Simona and Paola

The administration of our hotel has been in the good hands of Virginia for 30 years. She meticulously sets up numbers and dates to balance the books, always providing a final check. She likes walking around the green areas of the Conca Park, in addition to the cordial and professional mood of our team.

The sales manager Simona has been working here since 2005, also taking care of the reception. She loves her role in the hotel in every aspect as a contribution to the growth of the group. She learned to face any situation with determination and particular attention to detail. In her free time, she tries new recipes and enjoys culinary activities in general.

Our receptionist Paola joined the staff in 1993, benefiting from technological innovations that improved the back-office management. She likes the relationship with the guests, looking always available, professional and cheerful. She has the sea in her soul: she sails and loves the islands of Ponza and Ischia.

 

The Conca Park family is a harmonious orchestra of professionals. Meet us at the hotel!

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